Refund policy

We accept returns to ensure your complete satisfaction.

• Returns within the European Union are complimentary and easy to arrange.
• For international orders (outside the EU), return shipping costs are the responsibility of the customer.

To be eligible for a return:

• Items must be unused, in their original condition, and in original packaging.
• Returns must be requested within 14 days of delivery

Please note:

• Shipping costs are non-refundable unless the item is defective or incorrect.
• We recommend using a trackable shipping service for international returns.

Need assistance?

Our team will be happy to assist you with any shipping or return inquiries. Please contact us at info@evelinalavrenova.com.