Shipping & Return

Shipping

We are pleased to offer worldwide shipping from Europe.

All orders are carefully prepared and shipped via trusted carriers such as DPD and other premium delivery services. Shipping costs are calculated and added at checkout based on your location and selected delivery method.

Please note:

• Delivery times may vary depending on destination and customs processing.
• All orders are shipped from the European Union.

For international orders outside the EU, please be aware that:

• Import duties, taxes, and customs fees are not included in your order total.
• These charges are the responsibility of the recipient and may be required upon delivery.
• We are not responsible for delays caused by customs.

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Returns

We accept returns to ensure your complete satisfaction.

• Returns within the European Union are complimentary and easy to arrange.
• For international orders (outside the EU), return shipping costs are the responsibility of the customer.

To be eligible for a return:

• Items must be unused, in their original condition, and in original packaging.
• Returns must be requested within 14 days of delivery

Please note:

• Shipping costs are non-refundable unless the item is defective or incorrect.
• We recommend using a trackable shipping service for international returns.

Need assistance?

Our team will be happy to assist you with any shipping or return inquiries. Please contact us at info@evelinalavrenova.com.